Ordering, Payment & Shipping Policy
We want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.
Most credit and debit card orders are shipped on the same day. Mail, or Fax orders are shipped once payment is received
These are the shipping choices for online orders shipped within the United States and Internationally
Domestic Overnight, Express and Expedited orders placed by 3PM Eastern time will ship on the SAME DAY.
Below are the shipping options and the associated Shipping & Handling Charges
United States of America
Normal (shipped via the USPS, 3 - 5 business days anywhere within the USA)
$5.99 for the first item, add $1 per each additional item
Priority (shipped via USPS, 2 - 3 business days average anywhere in the USA)
$7.99 for the first item, add $1 per each additional item
FedEx/UPS 2nd Day Guaranteed (shipped via FedEx or UPS, 2 business days guaranteed anywhere in the USA)
$13.99 for the first item, add $1 per each additional item
Expedited (shipped via Express Mail, 1 - 2 days anywhere in the USA)
$17.99 for the first item, add $1 per each additional item
Guaranteed Overnight (shipped via FedEx or UPS Next Day)
$19.99 for the first item, add $1 per each additional item
Overnight Saturday Delivery (Next Day - shipped via FedEx or UPS)
$32.99 for the first item, add $1 per each additional item |
International Shipping & Handling
Canada
Normal (Canada, 7 - 10 business days)
$6.99 for the first item, add $1 per each additional item
Canada Expedited (FedEx 2-4 business days)
$26.99 for the first item, add $1 per each additional item. Estimated delivery time for items we have in stock is 2 to 4 business days from date of shipment provided no problems occur with your local customs office. Most orders do clear quickly and are delivered within the UPS estimated time. Native Remedies will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Native Remedies will not be held liable for any customs duties or taxes that arise from your local customs office. Native Remedies will also not be held responsible for any additional fee the local carrier in your country may charge.
All Other Countries
International (shipped via regular mail, 10 - 14 business days anywhere in the world)
$8.99 for the first item, add $1 per each additional item
International Expedited (FedEx 3-5 business days)
$27.99 for the first item, add $1 per each additional item.
Estimated delivery time for items we have in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. Native Remedies will not knowingly ship any products to any countries that may require any type of license. Native Remedies will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Native Remedies will not be held liable for any customs duties or taxes that arise from your local customs office. Native Remedies will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.
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We do not ship orders on Saturdays or Sundays.
Back Orders
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).
Ordering Methods
Online:
Click on "Buy Now" or "Buy 2 Get 1 FREE"
By Phone:
By calling Toll Free 1-877-289-1235 Monday to Sunday.
Outside the U.S. call: +1 (253) 620-4542
By Fax:
Fax us anytime at (928) 832-4552 Domestic or International
Payment Options
We acceptthe following credit cards:
VISA, MasterCard and American Express.
On-line orders can be paid by credit card only.
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Ordering, Payment & Shipping Policy
